DOT CUSTOM COSPLAY — Shipping Policy

Last updated: [ 29/10/2026 ]

DOT CUSTOM COSPLAY creates cosplay garments for customers who appreciate character-inspired design and craftsmanship. This policy explains our order processing, production, shipping, and delivery arrangements.

1. Shipping Destinations

Our current shipping arrangement is for international orders. Domestic delivery within Pakistan is not currently offered.

Available destinations will depend on the shipping options confirmed when your order is placed.

2. Order Processing Time

Orders generally require 7–10 business days for processing.

Processing time is separate from the time required to manufacture a custom costume and the time required for shipping.

3. Custom Costume Production

Custom-made cosplay costumes generally require approximately 2 weeks for production.

Production time may vary depending on the complexity of the costume, materials, customization requirements, and order volume.

If an order requires additional production time, we will communicate this where possible.

4. International Shipping and Delivery

Our estimated international delivery time is 7–10 days after dispatch, subject to the destination, courier service, and customs clearance.

Delivery estimates are not guaranteed. Customs inspections, courier disruptions, and other circumstances may cause delays.

The processing, production, and delivery periods are separate and should be considered together when estimating when an order will arrive.

5. Shipping Charges

Standard international shipping is free.

If any destination or special delivery service is excluded from free shipping, this will be communicated before the order is confirmed.

6. Order Tracking

We provide tracking information for dispatched orders. Customers should use the tracking details supplied to monitor the progress of their shipment.

7. Customs Duties and Import Taxes

International customers are responsible for any applicable customs duties, import taxes, and other charges imposed by the destination country, unless otherwise stated at checkout or required by law.

Customers should check their local import requirements before placing an order.

8. Incorrect Addresses and Delivery Issues

Customers must provide complete and accurate shipping information.

If you notice an error in your address, contact us immediately. Address changes may not be possible once an order has been dispatched.

If your parcel is delayed, appears lost, or arrives damaged, contact us with your order number and relevant details.

9. Contact

Email: dotcustomcosplay3@gmail.com
Phone/WhatsApp: +92 307 9436440